At Renelle Cosmetics, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit or make a purchase from our website (the “Site”).

1. Information We Collect

We collect personal information you voluntarily provide when you:

• Place an order
  
  
• Subscribe to our newsletter
  
  
• Create an account
  
  
• Contact us via email or forms
  
  

Personal information may include:

• Name
  
  
• Email address
  
  
• Shipping and billing address
  
  
• Phone number
  
  
• Payment information (processed securely via Shopify Payments)
  
  

We may also automatically collect data through cookies and analytics tools, including:

• IP address
  
  
• Browser type
  
  
• Device information
  
  
• Site usage data
  
  

2. How We Use Your Information

We use your information to:

• Fulfill and manage orders
  
  
• Communicate order updates and customer support
  
  
• Improve your shopping experience
  
  
• Send promotional emails (with your consent)
  
  
• Analyze website performance and traffic
  
  
• Detect and prevent fraudulent activity
  
  

3. Sharing Your Information

We only share your data with third parties when necessary to operate our business, such as:

• Shopify (our e-commerce platform)
  
  
• Payment processors (for secure transactions)
  
  
• Shipping providers
  
  
• Email marketing platforms (for optional updates and promotions)
  
  

We do not sell, rent, or trade your personal data.

4. Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

All payments are encrypted through Shopify’s secure payment gateway.

5. Cookies

We use cookies to:

• Enhance site functionality
  
  
• Analyze traffic
  
  
• Remember user preferences
  
  

You can control cookies through your browser settings. Disabling cookies may affect your experience on the Site.

6. Email Communications

With your permission, we may send you marketing emails. You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or contacting us at support@renellecosmetics.com.

7. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

• Accessing your data
  
  
• Correcting inaccurate data
  
  
• Requesting deletion of your data
  
  
• Opting out of marketing communications
  
  

To exercise your rights, contact us at support@renellecosmetics.com.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any information.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Data Retention

We retain your personal information only for as long as necessary to provide you services, comply with legal obligations, resolve disputes, and enforce our policies.

11. Policy Updates

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of the Site after changes constitutes your acceptance.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Renelle Cosmetics
📧 Email: [support@renellecosmetics.com]
🌐 Website: [https://www.renellecosmetics.com]